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Refund Policy

In the very unlikely event, you want to return a product, Alphagreen will make it as seamless as possible.

Products purchased from alphagreen.io can be returned for a refund or exchange. Please contact [email protected] with your name, address, and order details. We’ll provide a UK address and will service your requests.

Return requests must be made within 30 days of receiving your products.

You are responsible for the costs of returning an order.

If a product is damaged in transit we will provide you with a full refund or exchange, and will cover the shipping costs.

Please keep your postal return receipt in the unlikely event we fail to receive the product.

We aim to process returns within 2 weeks of receiving the returned product.